PAUS KONSULTS is a licenced debt recovery service provider which has the right to perform activities necessary for the debt recovery (both extrajudicial and judicial) as well as to act on behalf of the creditor requesting the debt repayment from the debtor pursuant to the task assigned by a creditor as well as on the basis of the cooperation agreement concluded and power of attorney issued. 

Debt recovery from debtors – natural persons is performed in line with the requirements laid down in the Law on Extrajudicial Recovery of Debts and in order regulatory enactments but debt recovery from debtors – legal persons is performed in accordance with general procedures – pursuant to the requirements laid down in the Civil Law and other applicable regulatory provisions.

Apart from that, PAUS KONSULTS has the right to request the right of claim of the debt if the creditor has assigned (transferred) to Paus Konsults the right of claim in accordance with the provisions of the Civil Law in the result of which as from the moment of cession PAUS KONSULTS can act with the rights of the creditor and on this basis they perform activities with the claim, including but not limited to requesting the debt repayment submitting claim in the court regarding debt recovery and etc.

In case you have received our notice or text message regarding the debt repayment please immediately contact Paus Konsults to find a solution together and agree on the debt repayment as well as to avoid from the consequences of the default on debt repayment. 

In accordance with the provisions of the Law on Extrajudicial Recovery of Debts you have a duty to cooperate with the creditor and debt recovery service provider.

What are the consequences of the default on debt repayment? If the debt is not paid in due time, information about your debt can be included in the database of debt history which might restrict your possibilities to receive various services in the future, for example, telecommunication or crediting services. Apart from that, the sum of the debt might increase in accordance with the provisions of the agreement concluded between you and the creditor and the applicable regulatory enactments. The creditor can also use the right to apply to a court by bringing an action against you for the debt recovery.

Due to this reason, in order to prevent the situation when such consequences come into effect you are invited to contact your debt recovery specialist or call to the central telephone number 67281771 or write to email address paus@paus.lv in order to agree on the order of voluntary debt repayment as well as to ask any other questions regarding your debt repayment which you might be interested in.

If you hold the view that the debt is not grounded, you have the right to express supported objections against the existence of the debt within 21 days’ time as from the moment of receiving the first notice from Paus Konsults as well as to enclose documents proving it (for example, to send a payment order).

If it is not possible for you to pay the debt in accordance with the determined order or within the time limits, upon contacting PAUS KONSULTS debt recovery specialist and explaining justified reasons why immediate fulfilment of payment liabilities is not possible, we can agree on monthly payments for covering the debt.

However, please take into account that the repayment of the debt in parts might increase the sum of the debt in accordance with the provisions of the agreement concluded between you and the creditor (increase of interest and contractual penalty), and it might also increase the debt administration expenses. Due to this reason, it is recommended to make the debt repayment in possibly shortest period of time.

You can fulfil the debt liabilities by making a transfer to the requisites indicated in the notice sent by PAUS KONSULTS or you can also contact Paus Konsults to find out information about exact requisites of the account for the debt repayment. Before making the payment, please contact PAUS KONSULTS to find out information about exact balance of the debt. 

The debt repayment can be made to PAUS KONSULTS bank account No. LV79HABA0551012385495 at JSC Swedbank, while the payment of debt collection expenses must be made to bank account No. LV12HABA0551012384179, AS Swedbank. It is recommended to use JSC Swedbank defined payment for more convenient debt repayment. It will permit you to make payment to Paus Konsults’s bank account without any errors.

In addition to the aforementioned, please indicate the number of your encashment case in the aim of the payment so that we could direct you payment for covering the specific debt faster and more precisely.

On the basis of the Law on Extrajudicial Recovery of Debts, it is a duty of the debtor to reimburse the debt recovery expenses and it is not the duty of the creditor or the debt recovery service provider. Having regard to the aforementioned, it is recommended not only to cover the debt liabilities against the creditor in due time but also to compensate for the debt recovery expenses.

In accordance with Section 1652 Clause 3 of the Civil Law, the debtor shall be in default per se with all its consequences when the debtor has allowed the time period set either by law or contract, or also by custom for performance to elapse. In case you have not made in due time the fulfilment of debt liabilities against the creditor and the case is handed over to the debt recovery service provider to perform debt recovery activities, you will additionally have to cover the debt recovery expenses.

The debt recovery expenses are expenses that occur to the debt recovery service provider when performing the activities for debt recovery. The expenses of debt recovery are formed by the processing of the data received a cooperation partner, checks of contact information, expenses of the administration of encashment case, sending of notices and reminders, communication by phone and in writing, stationary expenses as well as any other activities that are performed to recover the sums of money due to the creditor.

On the basis of Cabinet Regulation No. 61 adopted on 29 January 2013 “Regulations Regarding the Permissible Amount of Expenses for Recovery of a Debt and the Non-reimbursable Expenses” (effective as from 01.02.2013.), the amount of debt recovery expenses must not exceed EUR 17.00. Default on payment of the debt recovery expenses shall cause the same consequences as default on payment liabilities against the creditor in due time.

P.S. The requirements laid down in the Law on Extrajudicial Recovery of Debts and Cabinet Regulations Regarding the Permissible Amount of Expenses for Recovery of a Debt and the Non-reimbursable Expenses are attributable on debtors – natural persons whose encashment cases have been initiated after 01.02.2013.

With regard to debtors – natural persons whose encashment cases have been initiated before 01.02.2013 and debtors – legal persons, the provisions of the Civil Law regarding the compensation for loss that has occurred in debt recovery process or recovery expenses. See explanation about expenses – loss of debt recovery.

With regard to debtors – natural persons whose encashment cases have been initiated before 01.02.2013 and debtors – legal persons, the provisions of the Civil Law regarding the compensation for loss that has occurred in debt recovery process or recovery expenses.

Section 1662 of the Civil Law envisages that default shall place a duty upon the debtor to compensate for all losses to the creditor in full. Apart from that, Section 1779 of the Civil Law envisages that everyone has a duty to compensate for losses they have caused through their acts or failure to act. It can be concluded from Section 1770 of the Civil Law that a loss shall be understood to mean any deprivation which can be assessed financially. In accordance with commentaries to the aforementioned section, the notion “loss” includes also additional expenses including expenses that were necessary for the recovery of loss. In the specific case, the right of the creditor to receive the payment in due time were infringed. In the result of the aforementioned, it was necessary to perform additional activities for the recovery of the debt. It is a duty of the debtor to compensate for debt recovery expenses in full; besides, the debt recovery expenses are payable for all activities actually performed for debt recovery. 

The recovery expenses include the processing of the data of the cooperation partner received, the analysis, checks and specifying of contact information, the preparation of correspondence, the storage of information in the archive of the service provider, stationary expenses, the administration of debt proceedings, communication (telephone calls, text messages), and other expenses.

The purpose of debt history database is to provide information to a third person regarding the assessment of the ability of a natural or legal person to fulfil the payment liabilities. Information about the debt of a natural person is included in the debt history database not earlier than 30 days after sending the first notice if the debt, including the debt recovery expenses, have not been paid in full or also if within 21 days’ time there have not been objections expressed regarding the existence of debt liabilities in accordance with the order prescribed by the Law on Extrajudicial Recovery of Debts.

The debt history database is checked by bank and non-bank creditors as well as by telecommunication and other service providers. The record in the debt history database regarding your debt can have an adverse influence on you for receiving other services, for example, leasing, credit, loan, internet, telecommunication and power supply services and etc. After checking information in debt history database and finding information about delayed payment liabilities, any service provider has the right to refuse providing the service ordered by you. 

Information about default payments of a natural person is stored in the debt history database for three years as from the data of the debt repayment or the date of cancellation of the fulfilment of liabilities. If the debt including debt recovery expenses has not been repaid, information about the debt is stored in debt history database till the date when the limitation period comes into effect unless it is not terminated in accordance with the procedures prescribed by the regulatory provisions.

Due to this reason, it is recommended to make the regular payments in due time. But if any of the payments is delayed and a debt has occurred, please fulfil the delayed payment liabilities immediately in order to avoid from negative consequences.

The debt recovery can be also performed also outside the territory of Latvia. PAUS KONSULTS cooperates with several foreign debt recovery companies. If you reside outside the territory of Latvia, PAUS KONSULTS can transfer your debt recovery case to extrajudicial debt recovery service provider of another country including but not limited to Lithuania, Estonia, Great Britain and Germany, etc.

The fact that you reside in another country is not an obstacle for bringing an action to court for the debt recovery in accordance with the procedures prescribed by the Civil Procedure Law and other binding regulatory provisions as well as to receive internationally recognised writ of execution and submitting it to a sworn bailiff of the respective country who enforces the debt recovery by making deductions from your salary and by imposing an attachment on your bank accounts and property.

In case of extrajudicial debt recovery, you will have to make the payments envisaged in the agreement concluded between you and creditor (principal sum, interest for use and/or late payment, contractual penalty, etc.) as well as debt recovery expenses if such have occurred. Voluntary fulfilment of the debt liabilities during extrajudicial debt recovery is the most convenient and friendly way of debt recovery for you.

If the debt recovery case is submitted to court, you will additionally have to cover the expenses for trial as well as professional remuneration of a sworn bailiff and the expenses related to the enforcement of a judgement which in total can reach or exceed the amount of the debt. If the case is submitted to a sworn bailiff, there can be deductions made from your salary, benefits and other income, an attachment can be imposed on your bank accounts, including, the restrictions for the use of Netbank, and it can lead to alienation and sale of movable or immovable property belonging to you.

In case you disagree with the amount of the debt indicated in the notice, please contact immediately PAUS KONSULTS by phone or in writing and inform about the circumstances of the specific case and submit documents proving non-existence of debt liabilities, for example, payment orders regarding full or partly debt repayment or other documents. 

After assessing the submitted documents and checking information with the creditor, we will inform you about further course of the debt recovery proceedings.

Please take into account that you will have to cover the debt recovery expenses in cases when the repayment of the debt has been made after initiating the activities necessary for the debt recovery.

Please contact your debt recovery specialist, call to the central telephone number +371 67281771, or write to email address paus@paus.lv. 

Submitting of payment orders and confirmations

Yes, in accordance with the applicable regulatory provisions PAUS KONSULTS has the right to process your personal data in order to fulfil the duties entrusted to use – to provide debt recovery service and to protect our and third persons’ legitimate interests. More detailed information about the processing of your personal data and the purposes of such processing can be found in section “Privacy policy”.