PAUS KONSULTS SIA is a licensed extrajudicial debt service provider (special permit (licence) No. PA-2022-4), which carries out extrajudicial debt recovery from debtors on behalf of itself and as an authorized person of business partners (creditors). In carrying out extrajudicial debt recovery activity, PAUS KONSULTS SIA fulfils the duties specified in the Law on Extrajudicial Recovery of Debt and the guidelines developed by the Consumer Rights Protection Centre. The personal data processing manager is PAUS KONSULTS SIA, registration No. 40003352670.

PAUS KONSULTS SIA respects your privacy and undertakes to maintain your right to the lawful processing and protection of your personal data. The Privacy policy of PAUS KONSULTS SIA is developed with the aim to provide you with understandable explanation of the use of your personal data or any other data that PAUS KONSULTS SIA could collect about you. Data processing legal basis in the debt collection process is a legitimate interest of creditors and fulfilment of the duties of PAUS KONSULTS SIA, as a Data processing manager, specified in regulatory enactments.

PAUS KONSULTS SIA has prepared the principles of the Privacy policy concerning the processing of personal data, including, but not limited to, the acquisition, use, publication, transfer and storage of personal data.

DATA PROCESSING OBJECTIVE AND LEGAL BASIS

PAUS KONSULTS SIA uses personal data to fulfil its assigned duty – to perform debt collection services, to protect its own and third parties' legitimate interests.

PAUS KONSULTS SIA processes your personal data in order to:

-perform extrajudicial debt recovery, complying with the requirements specified in the Law on Extrajudicial Recovery of Debt (for example, communicating with you);

-monitor fulfilment of payment obligations;

-check your identity;

-fulfil the legal obligations of PAUS KONSULTS SIA resulting from the Law on Extrajudicial Recovery of Debt, accounting and other regulatory enactments;

-use them in any other legal manner that corresponds to the relations of PAUS KONSULTS SIA with you;

-protect and defend the rights and legitimate interests of PAUS KONSULTS SIA;

-provide third parties with information about your creditworthiness.

When you use the website of PAUS KONSULTS SIA www.paus.lv (hereinafter referred to as the Website), PAUS KONSULTS SIA does not collect your personal data. With your consent, only the information provided by you is processed which is indicated when providing reports, payment orders, other documents and current contact data, as well as when asking questions. Any personal information that you voluntarily transfer to PAUS KONSULTS SIA, indicating it in the question asked by you, will be processed in accordance with the regulatory enactments in force and used only for the purpose for which you have transferred it. The information provided in this way will not be available to third parties.

PAUS KONSULTS SIA processes your personal data on the basis of one or more of the following legal bases for data processing:

-the data subject has given his/her consent to the processing of his/her personal data;

-conclusion and execution of the contract;

-to comply with regulatory enactments – in order to fulfil the obligations of PAUS KONSULTS SIA specified in the regulatory enactments;

in the lawful (legitimate) interests – in order to realize the lawful (legitimate) interests of PAUS KONSULTS SIA arising from legal relations or from regulatory enactments.

In order to protect the interests of the data subject, PAUS KONSULTS SIA provides:

-fair and lawful processing of personal data;

-processing of personal data only for the mentioned purpose and to the extent necessary;

-the type of personal data storage that enables the customer to be identified at any given time, which does not exceed the initially specified period provided for the purpose of the data processing;

-accurate processing of personal data and their timely updating, correction or deletion, if personal data are incomplete or inaccurate;

-the confidentiality of personal data and technical and organizational measures to protect them from unauthorized access or other unlawful processing.

METHODS FOR DATA ACQUISITION

PAUS KONSULTS SIA acquires information in three ways:

-when you provide information yourself, for example, in person, by post, e-mail, telephone;

-automatically, when you use the debt history database RISK.LV;

-when information is provided by third parties, such as business partners – creditors, your authorized persons, or it is acquired from external sources (public databases). 

SCOPE OF INFORMATION

PAUS KONSULTS SIA processes the following data of natural persons in the process of debt recovery: Your name (surname, first name), identity number, address, e-mail address and telephone number, date of birth, employment status, employer's name, work telephone number, monthly income and expenses, any other information that a person wishes to provide.

The scope of information to be included in the debt history database RISK.LV is determined in accordance with Paragraph two of Section 13 of the Law on Extrajudicial Recovery of Debt.

DATA PROCESSING PRINCIPLES

In the processing of personal data, PAUS KONSULTS SIA ensures the right of every person to privacy, strictly complies with the regulatory enactments of Latvia on force, international regulations and requirement of other legal acts as well as ensures that the following principles are applied in its activities:

-personal data must be collected only for specific and lawful purposes and they must be processed only for purposes which are consistent with the specified purposes -of personal data collection;

-personal data must be processed accurately, honestly and lawfully;

-personal data must be accurate and, whenever necessary for the processing of personal data, be kept up to date. Data that are inaccurate or incomplete must be -------corrected, supplemented, deleted, or their processing must be terminated;

-personal data must be identical, adequate and in the scope necessary for the collection and further processing of the data;

-personal data must be kept in a form which permits the identification of the data subjects for no longer than is necessary for the purposes for which they were collected and processed.

DATA STORAGE TIME

PAUS KONSULTS SIA stores personal data according to the defined personal data processing objectives and requirements of regulatory enactments, while there is met at least one of the following criteria:

-PAUS KONSULTS SIA has a legal obligation to store the data and the storage term is specified in the regulatory enactments;

-PAUS KONSULTS SIA needs to realize its legitimate interests;

-debt recovery is performed;

-the consent of the data subject to the relevant processing of personal data is in force;

-data are stored in the debt history database RISK.LV in accordance with the law.

DATA TRANSFER TO THIRD PARTIES

PAUS KONSULTS SIA is entitled to transfer personal data to third parties, if it is provided for by provisions of the agreement concluded between PAUS KONSULTS SIA and the business partner (creditor) or there is another legal basis for the transfer of data. PAUS KONSULTS SIA is entitled to transfer your personal data, which are included in the debt history database RISK.LV, to third parties for the purpose of providing information about your creditworthiness. Personal data are not processed outside the European Union/European Economic Area (EU/EEA).

DATA SUBJECT RIGHTS

You, as a data subject, are entitled to receive confirmation from PAUS KONSULTS SIA that your data are or are not processed, and if they are, you are entitled to access the relevant data and receive the information provided for in the regulatory enactments.

You, as a data subject, are obliged to inform PAUS KONSULTS SIA of any changes to your data that you have provided during the course of the cooperation as well as if you have determined that the personal data, which are processed, are inaccurate.

If after the answer given by PAUS KONSULTS SIA, you believe that the performed data processing is unlawful, you are entitled to contact the supervisory authority – the Data State Inspectorate.

AUTOMATED DECISION MAKING 

PAUS KONSULTS SIA carries out automated decision making in order to ensure compliance with the requirements for the placement of information in the debt history database RISK.LV provided for in the the Law on Extrajudicial Recovery of Debt.

USING COOKIES ON THE WEBSITE

PAUS KONSULTS SIA uses cookies to provide you with a more comfortable and safe experience of use. Cookies are small files that each time, when a visitor visits a website, are saved by the browser on the visitor's computer to the extent specified in the browser settings of the visitor's computer.

The website of the PAUS KONSULTS SIA uses cookies so that the website remembers:

have you already agreed for using cookies on the Website?

Google Maps cookie that records usage of the map.

The website of PAUS KONSULTS SIA contains cookies created by Google Analytics software from Google Inc. The purpose of using Google Analytics cookies is to improve the content quality of this Website and adapt the content to user needs. You can read more about the terms of service provision of Google Analytics on the website http://www.google.com/analytics/terms/us.html.

By clicking on the "I Agree" button, you confirm that you agree to use cookies. You can cancel your consent at any time by changing your browser settings and deleting saved cookies. Cookies used by PAUS KONSULTS SIA do not contain personal data of the visitor of the Website and can not be used to identify the Website visitor's personality. 

CONTACT INFORMATION

You can submit a request concerning your personal data processing and the Privacy policy, indicating the postal address or e-mail address for receipt of reply:

by sending by post, indicating the addressee – PAUS KONSULTS SIA, Blaumaņa iela 38/40, Riga, LV-1011;

by sending an electronic document signed with a secure electronic signature to the e-mail address – datuspecialists@paus.lv .

Upon receipt of the request, it will be evaluated and the response will be provided within the time period specified in regulatory enactments. 

For more information about PAUS KONSULTS SIA, visit the Website – https://www.paus.lv

SIA ''PAUS KONSULTS'' has the right to make changes in these rules in unlimited number and content, if they do not contradict the rules. The version of the Terms of Use published on the Site is their current version.