Professional solutions for debt collection

About us

Paus Konsults is a professional credit management company with more than 15 years of experience in debt collection from physical and legal persons.

  • Control of debt payments  
  • Most effective debt recovery 
  • An opportunity to quickly check the credit history of a legal and physical person in the Risk.lv database
  • Recommendations regarding further action with debtors
  • Client representation at court
  • Flexibility depending on the specifics of debt and customer's preferences

Our cooperation partners are the largest Latvian banks, financial institutions, telecommunication companies and providers of public utilities, maintenance and power supply services.

Paus Konsults is a member of the international trade association of third-party debt collection businesses ACA International.

Partners

Database of credit history Risk.lv

Connect to Risk.lv

Risk.lv is a database that lets you quickly and easily check the credit history of a private or legal person who wishes to receive a loan or buy goods or services on lease terms. Using the Risk.lv database, you may forecast your transaction risk with a person who has not met his/her liabilities by the due date.

Media room

2011 indicators of the debt collection industry
25 - 09 - 2012

2011 indicators of the debt collection industry

Last year, members of the Latvian Association of Extrajudicial Debt Collectors received 456.4 thousand debt collection cases (+2%) for a total of LVL 211.8 million (+18%), including cession arrangements.

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LLC Paus Konsults wins nomination Supergazele.
03 - 11 - 2011

LLC Paus Konsults wins nomination Supergazele.

For several years now LLC Paus Konsults is included into Gazeles (Gazelle Companies) Top compiled by „Dienas Bizness” and „Lursoft IT” as one of companies with the highest growth rate in Latvia. After assessment of performance of Latvian companies in 2010 LLC Paus Konsults received nomination Supergazele and has the second place in the Supergazele top compiled by „Dienas Bizness” and „Lursoft IT”.

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Archive

Cooperation partners

  • We offer an opportunity to agree on the purchase of debts - cession of the claim rights.

    Cession is an opportunity for you as a creditor to recover your cash promptly and avoid a lengthy and costly collection process, and also free your balance sheet from receivables.

    Prior to purchasing any debts, your list of debtors (debtor portfolio) will be analysed and a price offer will be provided. Upon signing a cession agreement, all documents confirming the liabilities are transferred to us as the assignee (purchaser of debts). Your debtors will be informed on the cession arrangement and the collection process will begin.

Risk.lv

  • The result of a personal code check 000000-00000:

    * In the last 30 days, this person was looked up in the database 0 times.

    Name Surname

    This code matches 2 entries:

    en.png

     

    A Type - the person has two entries of delayed payments - consumer loans;
    B Date of occurrence - the delayed payments occurred on 16-Jun-2011 and 23-Aug-2011;
    C Maximum amount of the delayed payment - the maximum amount of the delayed payment transferred to Paus Konsults is LVL 348.29 and LVL 2372.14;
    D Current balance - the outstanding amount according to Paus Konsults is LVL 0.00 and LVL 1062.96 respectively, which indicates that one of the delayed payments was covered in full whereas the other was covered partially;
    E Currency - the currency of the delayed payment is LVL;
    F Period - the period of the delayed payment is calculated from the date of occurrence to the date of full settlement. For the first delayed payment, it is 9 months, i.e. the debt was paid in Mar-2012, and for the second delayed payment it is 12 months (the request for information was made on 4-Sep-2012);
    G Status closed - paid in full.
    H Status active - Paus Konsults performs out-of-court debt collection activities (correspondence, negotiations, agreements, etc.)

     

  • What persons are entered in the Risk.lv database of credit history maintained by Paus Konsults?

    The Risk.lv database contains data on the debts of physical and legal persons owed to the largest Latvian banks and financial institutions, including non-bank lenders, telecommunications companies, public utilities and other companies of various industries.

    What does it mean for a person to be entered in the Risk.lv database of credit history ?

    The Risk.lv database is used by all leading Latvian banks, financial institutions and telecommunications operators. As a result, a person with an entry in the database will find it difficult to receive a loan, lease or other services, and also use the existing services.

    How to become a user of the Risk.lv database of credit history ?

    You can become a user of the Risk.lv database of credit history by signing a cooperation agreement with Paus Konsults, after which you will receive log-in details.

What to expect in case liabilities are not met

A credit management company or a bailiff would perform debt collection until the liabilities are recovered in full. The failure to meet any loan liabilities, whether a mortgage or consumer loan, or an unpaid invoice for services, bears equally grave consequences:

  • the debtor/guarantor is liable with all his/her property;
  • a bad credit rating, after which the debtor/guarantor will find it difficult or impossible to receive loans as the information on outstanding liabilities may be included in the Risk.lv database of credit history, maintained by the credit management company Paus Konsults and the Credit Register of the Bank of Latvia according to the rules of the Credit Register;
  • the debtor/guarantor will be liable to compensate the creditor's losses;
  • any debts may be ceded (sold) without the debtor's/guarantor's consent and thus it will be required to agree on the debt repayment with another physical or legal person;
  • if a debt is not paid voluntarily, the creditor will file a claim to the court and the debtor/guarantor will be liable to cover the cost of litigation on top of their debt;
  • after receipt of executive documents the bailiff would start coercive execution directed at:
    • all debtor's/guarantor's property (movable and immovable property, including property located with other persons or property to be obtained later). In the event the loan is secured, the pledged property (real estate, vehicle etc.) will be sold in an auction. Should the amount recovered through an auction be insufficient to cover all liabilities, the debtor/guarantor will be liable to cover the outstanding part of the debt;
    • the debtor's/guarantor's remuneration or similar payments by binding the debtor's employer to withhold cash every month to cover the debt;
    • other debtor's/guarantor's income and deposits with credit institutions;
  • the debtor's/guarantor's bank accounts will be blocked;
  • all expenses connected with the carrying out of the judgement (bailiff's activities) are covered by the debtor/guarantor;
  • the amount of the debt will be paid in instalments until the liabilities are settled in full as indicated in the court ruling.

Payment orders, confirmations

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Data processing manager - SIA Paus Konsults, reg. no. 40003352670, Blaumana 38/40, Riga, LV-1011

The purpose of data processing -  SIA Paus Konsults provides the services according to applicable regulatory legislation.

* The field must be filled in

What to do if I have received a warning letter and/or text message from Paus Konsults?

If you have received a warning letter and/or text message from Paus Konsults you should immediately contact us using the telephone numbers provided in the letter and/or text message. Delays with debt payments will have an adverse impact on your credit history and the amount of the debt will continue to grow in line with the provisions of the agreement you signed.

Is it possible to return the debt in parts using a repayment schedule?

You may pay the debt in parts by prior agreement with the debt collection specialist over the telephone and by preparing a repayment schedule.

Will the debt be recovered also if the debtor is outside Latvia?

Yes, debt collection is performed also outside Latvia.

What is the difference between pre-court debt collection and debt collection via court?

In the event of pre-court debt collection the debtor will only be liable to cover the amounts specified in the agreement (usually the principal and/or penalties and/or interest), whereas in the event of litigation the debtor's expenses will be increased by court expenses. If the debt is not paid even after the court judgment the amount due will be increased by the bailiff's expenses incurred to carry out the judgment.

May the credit management company request the debtor to compensate the losses incurred by the creditor?

In accordance with Civil Law, everyone is liable to cover losses caused to another person by his action or inaction, thus the credit management company, as an authorised representative of the creditor, has the right to request that the debtor covers losses incurred during debt collection.

What to do if I believe that the total amount of my debt does not match the amount requested by the credit management company?

If this is the case, please inform us immediately by telephone or file a written application enclosing payment documents or other documents related to the specific debt case.

What are the industries with which Paus Konsults cooperates?

The cooperation partners of Paus Konsults are the largest Latvian banks, financial institutions, telecommunications companies and providers of public utilities, maintenance and power supply services.

What does the warning stamp of Paus Konsults do?

In order to avoid potential delays in payments, one may apply the warning stamp of the credit management company Paus Konsults to the invoices issued to the clients. This stamp will inform your clients that in the event of failure to pay the invoice the case will be transferred to us for debt collection.

Ask a question
Questions

SIA Paus Konsults
Reg. No. 40003352670
Address: Blaumana iela 38/40,
Riga, LV-1011

Phone: 6 7281771
Fax: 6 7281777
E-mail: paus@paus.lv

Contacts

Terms and conditions

  • PAUS KONSULTS SIA is a licensed extrajudicial debt service provider (special permit (licence) No. PA-2016-005), which carries out extrajudicial debt recovery from debtors on behalf of itself and as an authorized person of business partners (creditors). In carrying out extrajudicial debt recovery activity, PAUS KONSULTS SIA fulfils the duties specified in the Law on Extrajudicial Recovery of Debt and the guidelines developed by the Consumer Rights Protection Centre. The personal data processing manager is PAUS KONSULTS SIA, registration No. 40003352670.

    PAUS KONSULTS SIA respects your privacy and undertakes to maintain your right to the lawful processing and protection of your personal data. The Privacy policy of PAUS KONSULTS SIA is developed with the aim to provide you with understandable explanation of the use of your personal data or any other data that PAUS KONSULTS SIA could collect about you. Data processing legal basis in the debt collection process is a legitimate interest of creditors and fulfilment of the duties of PAUS KONSULTS SIA, as a Data processing manager, specified in regulatory enactments.

    When you use the website of PAUS KONSULTS SIA www.paus.lv (hereinafter referred to as the Website), PAUS KONSULTS SIA does not collect your personal data. With your consent, only the information provided by you when submitting payment orders and asking questions is processed. Any personal information that you voluntarily transfer to PAUS KONSULTS SIA, indicating it in the question asked by you, will be processed in accordance with the regulatory enactments in force and used only for the purpose for which you have transferred it. The information provided in this way will not be available to third parties.

    PAUS KONSULTS SIA uses cookies to provide you with a more comfortable and safe experience of use. Cookies are small files that each time, when a visitor visits a website, are saved by the browser on the visitor's computer to the extent specified in the browser settings of the visitor's computer.

    The website of the PAUS KONSULTS SIA uses cookies so that the website remembers:

    • have you already agreed for using cookies on the Website?
    • Google Maps cookie that records usage of the map.

    The website of PAUS KONSULTS SIA contains cookies created by Google Analytics software from Google Inc. The purpose of using Google Analytics cookies is to improve the content quality of this Website and adapt the content to user needs. You can read more about the terms of service provision of Google Analytics on the website http://www.google.com/analytics/terms/us.html.

    By clicking on the "I Agree" button, you confirm that you agree to use cookies. You can cancel your consent at any time by changing your browser settings and deleting saved cookies. Cookies used by PAUS KONSULTS SIA do not contain personal data of the visitor of the Website and can not be used to identify the Website visitor's personality. 

  • PAUS KONSULTS SIA is a licensed extrajudicial debt service provider (special permit (licence) No. PA-2016-005), which carries out extrajudicial debt recovery from debtors on behalf of itself and as an authorized person of business partners (creditors). In carrying out extrajudicial debt recovery activity, PAUS KONSULTS SIA fulfils the duties specified in the Law on Extrajudicial Recovery of Debt and the guidelines developed by the Consumer Rights Protection Centre. The personal data processing manager is PAUS KONSULTS SIA, registration No. 40003352670.

    PAUS KONSULTS SIA respects your privacy and undertakes to maintain your right to the lawful processing and protection of your personal data. The Privacy policy of PAUS KONSULTS SIA is developed with the aim to provide you with understandable explanation of the use of your personal data or any other data that PAUS KONSULTS SIA could collect about you. Data processing legal basis in the debt collection process is a legitimate interest of creditors and fulfilment of the duties of PAUS KONSULTS SIA, as a Data processing managerspecified in regulatory enactments.

    PAUS KONSULTS SIA has prepared the principles of the Privacy policy concerning the processing of personal data, including, but not limited to, the acquisition, use, publication, transfer and storage of personal data.

    DATA PROCESSING OBJECTIVE AND LEGAL BASIS

    PAUS KONSULTS SIA uses personal data to fulfil its assigned duty – to perform debt collection services, to protect its own and third parties' legitimate interests.

    PAUS KONSULTS SIA processes your personal data in order to:

    • perform extrajudicial debt recovery, complying with the requirements specified in the Law on Extrajudicial Recovery of Debt (for example, communicating with you);
    • monitor fulfilment of payment obligations;
    • check your identity;
    • fulfil the legal obligations of PAUS KONSULTS SIA resulting from the Law on Extrajudicial Recovery of Debt, accounting and other regulatory enactments;
    • use them in any other legal manner that corresponds to the relations of PAUS KONSULTS SIA with you;
    • protect and defend the rights and legitimate interests of PAUS KONSULTS SIA;
    • provide third parties with information about your creditworthiness.

    When you use the website of PAUS KONSULTS SIA www.paus.lv (hereinafter referred to as the Website), PAUS KONSULTS SIA does not collect your personal data. With your consent, only the information provided by you when submitting payment orders and asking questions is processed. Any personal information that you voluntarily transfer to PAUS KONSULTS SIA, indicating it in the question asked by you, will be processed in accordance with the regulatory enactments in force and used only for the purpose for which you have transferred it. The information provided in this way will not be available to third parties.

    PAUS KONSULTS SIA processes your personal data on the basis of one or more of the following legal bases for data processing:

    • the data subject has given his/her consent to the processing of his/her personal data;
    • conclusion and execution of the contract;
    • to comply with regulatory enactments – in order to fulfil the obligations of PAUS KONSULTS SIA specified in the regulatory enactments;
    • in the lawful (legitimate) interests – in order to realize the lawful (legitimate) interests of PAUS KONSULTS SIA arising from legal relations or from regulatory enactments.

    In order to protect the interests of the data subject, PAUS KONSULTS SIA provides:

    • fair and lawful processing of personal data;
    • processing of personal data only for the mentioned purpose and to the extent necessary;
    • the type of personal data storage that enables the customer to be identified at any given time, which does not exceed the initially specified period provided for the purpose of the data processing;
    • accurate processing of personal data and their timely updating, correction or deletion, if personal data are incomplete or inaccurate;
    • the confidentiality of personal data and technical and organizational measures to protect them from unauthorized access or other unlawful processing.

    METHODS FOR DATA ACQUISITION

    PAUS KONSULTS SIA acquires information in three ways:

    • when you provide information yourself, for example, in person, by post, e-mail, telephone;
    • automatically, when you use the debt history database RISK.LV;
    • when information is provided by third parties, such as business partners – creditors, your authorized persons, or it is acquired from external sources (public databases). 

    SCOPE OF INFORMATION

    PAUS KONSULTS SIA processes the following data of natural persons in the process of debt recovery: Your name (surname, first name), identity number, address, e-mail address and telephone number, date of birth, employment status, employer's name, work telephone number, monthly income and expenses, any other information that a person wishes to provide.

    The scope of information to be included in the debt history database RISK.LV is determined in accordance with Paragraph two of Section 13 of the Law on Extrajudicial Recovery of Debt.

    DATA PROCESSING PRINCIPLES

    In the processing of personal data, PAUS KONSULTS SIA ensures the right of every person to privacy, strictly complies with the regulatory enactments of Latvia on force, international regulations and requirement of other legal acts as well as ensures that the following principles are applied in its activities:

    • personal data must be collected only for specific and lawful purposes and they must be processed only for purposes which are consistent with the specified purposes of personal data collection;
    • personal data must be processed accurately, honestly and lawfully;
    • personal data must be accurate and, whenever necessary for the processing of personal data, be kept up to date. Data that are inaccurate or incomplete must be corrected, supplemented, deleted, or their processing must be terminated;
    • personal data must be identical, adequate and in the scope necessary for the collection and further processing of the data;
    • personal data must be kept in a form which permits the identification of the data subjects for no longer than is necessary for the purposes for which they were collected and processed.

    DATA STORAGE TIME

    PAUS KONSULTS SIA stores personal data according to the defined personal data processing objectives and requirements of regulatory enactments, while there is met at least one of the following criteria:

    • PAUS KONSULTS SIA has a legal obligation to store the data and the storage term is specified in the regulatory enactments;
    • PAUS KONSULTS SIA needs to realize its legitimate interests;
    • debt recovery is performed;
    • the consent of the data subject to the relevant processing of personal data is in force;
    • data are stored in the debt history database RISK.LV in accordance with the law.

    DATA TRANSFER TO THIRD PARTIES

    PAUS KONSULTS SIA is entitled to transfer personal data to third parties, if it is provided for by provisions of the agreement concluded between PAUS KONSULTS SIA and the business partner (creditor) or there is another legal basis for the transfer of data.  PAUS KONSULTS SIA is entitled to transfer your personal data, which are included in the debt history database RISK.LV, to third parties for the purpose of providing information about your creditworthiness. Personal data are not processed outside the European Union/European Economic Area (EU/EEA).

    DATA SUBJECT RIGHTS

    You, as a data subject, are entitled to receive confirmation from PAUS KONSULTS SIA that your data are or are not processed, and if they are, you are entitled to access the relevant data and receive the information provided for in the regulatory enactments.

    You, as a data subject, are obliged to inform PAUS KONSULTS SIA of any changes to your data that you have provided during the course of the cooperation as well as if you have determined that the personal data, which are processed, are inaccurate.

    If after the answer given by PAUS KONSULTS SIA, you believe that the performed data processing is unlawful, you are entitled to contact the supervisory authority – the Data State Inspectorate.

    AUTOMATED DECISION MAKING 

    PAUS KONSULTS SIA carries out automated decision making in order to ensure compliance with the requirements for the placement of information in the debt history database RISK.LV provided for in the the Law on Extrajudicial Recovery of Debt.

    USING COOKIES ON THE WEBSITE

    PAUS KONSULTS SIA uses cookies to provide you with a more comfortable and safe experience of use. Cookies are small files that each time, when a visitor visits a website, are saved by the browser on the visitor's computer to the extent specified in the browser settings of the visitor's computer.

    The website of the PAUS KONSULTS SIA uses cookies so that the website remembers:

    • have you already agreed for using cookies on the Website?
    • Google Maps cookie that records usage of the map.

    The website of PAUS KONSULTS SIA contains cookies created by Google Analytics software from Google Inc. The purpose of using Google Analytics cookies is to improve the content quality of this Website and adapt the content to user needs. You can read more about the terms of service provision of Google Analytics on the website http://www.google.com/analytics/terms/us.html.

    By clicking on the "I Agree" button, you confirm that you agree to use cookies. You can cancel your consent at any time by changing your browser settings and deleting saved cookies. Cookies used by PAUS KONSULTS SIA do not contain personal data of the visitor of the Website and can not be used to identify the Website visitor's personality. 

    CONTACT INFORMATION

    You can submit a request concerning your personal data processing and the Privacy policy, indicating the postal address or e-mail address for receipt of reply:

    • by sending by post, indicating the addressee – PAUS KONSULTS SIA, Blaumaņa iela 38/40, Riga, LV-1011;
    • by sending an electronic document signed with a secure electronic signature to the e-mail address – datuspecialists@paus.lv.

    Upon receipt of the request, it will be evaluated and the response will be provided within the time period specified in regulatory enactments. 

    For more information about PAUS KONSULTS SIA, visit the Website – http://www.paus.lv